FAQs

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

WHAT ARE SHIPPING TIMES AND COSTS?

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

WHAT PAYMENT METHODS CAN I USE?

Shella accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

Someone purched a20 minutes ago from San Antonio, TX
Someone purched a21 minutes ago from San Diego, CA
Someone purched a22 minutes ago from Dallas, TX
Someone purched a23 minutes ago from San Jose, CA
Someone purched a24 minutes ago from Austin, TX
Someone purched a25 minutes ago from Jacksonville, FL
Someone purched a26 minutes ago from Fort Worth, TX
Someone purched a27 minutes ago from Columbus, OH
Someone purched a28 minutes ago from Charlotte, NC
Someone purched a29 minutes ago from San Francisco, CA
Someone purched a30 minutes ago from Indianapolis, IN
Someone purched a31 minutes ago from Seattle, WA
Someone purched a32 minutes ago from Denver, CO
Someone purched a33 minutes ago from Washington DC, DC
Someone purched a34 minutes ago from Boston, MA
Someone purched a35 minutes ago from El Paso, TX
Someone purched a36 minutes ago from Nashville, TN
Someone purched a37 minutes ago from Detroit, MI
Someone purched a38 minutes ago from Oklahoma City, OK
Someone purched a39 minutes ago from Portland, OR
Pre-loader